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Introduction

  • Purpose: This policy explains how we collect, use, and protect your personal information when you use the online priest booking platform.
  • Data Controller: Mihira Events is responsible for the management and safeguarding of your personal data.

Information Collection

      Personal Data Collected:

    • Account Data: Name, email, phone number, address.
    • Event Information: Booking details, event location, religious preferences, e – commerce.)
    • Payment Information: Credit card, debit card, or UPI details (processed securely by third-party payment gateways).
    • Astrology enquiries: Information provided during astrology consultations.
    • Automatically Collected Data: IP addresses, device information, browser type, cookies, and usage statistics.

How We Use Your Information

  • Service Provision: To process bookings, astrology inquiries, and product purchases.
  • Payment Processing: To complete transactions securely
  • Communication: To notify users of updates, offers, and customer support matters.
  • Analytics:To improve platform performance and user experience.

Information Sharing

  • Third-Party Service Providers: Data may be shared with third parties like payment processors, shipping companies, or priests for service fulfillment.
  • Legal Obligations: We may share your data if required by law, such as to comply with a legal process.
  • No Sale of Data: We do not sell or rent user data to third parties.

Data Security

  • Encryption: We use industry-standard encryption (SSL/TLS) to protect your personal and payment information.
  • Secure Storage: Personal information is stored on secure servers, protected by firewalls.
  • User Responsibility: Users are responsible for safeguarding their login credentials.

Cookies

  • Purpose: Cookies are used to enhance the user experience, for analytics, and to store user preferences.
  • Opt-Out: Users can disable cookies through their browser settings, but this may affect the functionality of the platform.

User Rights

  • Access and Correction:Users have the right to access, update, or delete their personal information.
  • Data Portability: Users can request that their data be transferred to another platform.
  • Consent Withdrawal: Users can withdraw consent for data processing at any time, but this may limit the use of the services.

Data Retention

  • Retention Period:We retain personal data for as long as necessary to provide the services and comply with legal obligations.
  • Account Closure: Upon closure of a user account, personal data will be retained for a limited period for legal and business reasons.

International Data Transfers

  • Compliance:If data is transferred outside your home country, we will ensure that it is protected in compliance with applicable privacy laws (e.g., GDPR).

Children’s Privacy

  • Under 18: The platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

Changes to the Privacy Policy

  • Notice of Changes: Any changes to this privacy policy will be communicated via email or in-app notifications.
  • User Consent: Continued use of the platform after updates to the privacy policy constitutes acceptance of the changes.

Contact Information

  • Privacy Concerns:Contact details for users to address privacy-related inquiries, complaints, or requests. Provide an email address and phone number.

Legal Notes:

  • Consultation:Always consult a legal expert to ensure that your Terms and Conditions and Privacy Policy are compliant with applicable laws (GDPR, CCPA, etc.).
  • Jurisdictional Variations:Adapt the language based on the jurisdiction where your services are provided. Different regions may have unique requirements for data privacy and consumer protection.